Inquiries

Overview

This resource represents Inquiries that can be later turned into Bookings. They usually originate from the widgets where you can select dates and either create a Booking right away or send the Inquiry with some question.

Parameters

OAuth Scopes:
inquiries_read
inquiries_write
inquiries_write_owned

Name	Type	Read/Write	Description
rental	Integer	Read	Rental's ID related to the Inquiry
source	Integer	Read	Source's ID related to the Inquiry
booking	Integer	Read	Booking's ID related to the Inquiry
conversation	Integer	Read	Inbox Conversation's ID related to the Inquiry
account	Integer	Read	Account's ID related to the Inquiry
id	Integer	Read	Inquiry's ID.
adults	Integer	Read	Inquiry's booking number of adults.
children	Integer	Read	Inquiry's booking number of children.
country_code	String	Read	Inquiry's client country code, list of codes is available at wikipedia.
email	String	Read	Inquiry's client email.
firstname	String	Read	Inquiry's client firstname.
lastname	String	Read	Inquiry's client lastname.
message	Text	Read	Inquiry's message.
phone	String	Read	Inquiry's client phone number.
locked	String	Read	Inquiry's locked status.
created_at	Time	Read	Inquiry's create time.
updated_at	Time	Read	Inquiry's update time.
start_at	Time	Read	Inquiry's booking start time.
end_at	Time	Read	Inquiry's booking end time.

Name	Type	Read/Write	Description	Constraints
rental	Integer	Read	Rental's ID related to the Inquiry
source	Integer	Read	Source's ID related to the Inquiry
booking	Integer	Read	Booking's ID related to the Inquiry
conversation	Integer	Read	Inbox Conversation's ID related to the Inquiry
account	Integer	Read	Account's ID related to the Inquiry
id	Integer	Read	Inquiry's ID.
source_id	Integer	Write	Source ID related to the Inquiry.
rental_id	Integer	Write (update-only)	Rental ID related to the Inquiry
adults	Integer	Read/Write	Inquiry's booking number of adults.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be greater than or equal to: 1
children	Integer	Read/Write	Inquiry's booking number of children.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be greater than or equal to: 0
country_code	String	Read/Write	Inquiry's client country code, list of codes is available at wikipedia.	Required if `phone` present, must be one on country codes enum
email	String	Read/Write	Inquiry's client email.	Required, must be of email format
firstname	String	Read/Write	Inquiry's client firstname.	Required, Maximum length: 50
lastname	String	Read/Write	Inquiry's client lastname.	Required, Maximum length: 99
message	String	Read/Write	Inquiry's message.	Maximum length: 500
phone	String	Read/Write	Inquiry's client phone number.	Must be of a phone number format (regexp: `\A\+?[ -.0-9+EXText()]*\Z`)
locked	String	Read/Write (create-only)	Inquiry's locked status.
accept_privacy_policy	Boolean	Write (create-only)	Confirm that the Privacy Policy has been accepted (check Accounts for more details)
created_at	Time	Read	Inquiry's create time.
updated_at	Time	Read	Inquiry's update time.
start_at	Time	Read/Write	Inquiry's booking start time.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be in the future, must be before `end_at`
end_at	Time	Read/Write	Inquiry's booking end time.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be in the future, must be after `start_at`

Name	Type	Read/Write	Description	Constraints
rental	Integer	Read	Rental's ID related to the Inquiry
source	Integer	Read	Source's ID related to the Inquiry
booking	Integer	Read	Booking's ID related to the Inquiry
conversation	Integer	Read	Inbox Conversation's ID related to the Inquiry
account	Integer	Read	Account's ID related to the Inquiry
id	Integer	Read	Inquiry's ID.
source_id	Integer	Write	Source ID related to the Inquiry.
rental_id	Integer	Write (update-only)	Rental ID related to the Inquiry
adults	Integer	Read/Write	Inquiry's booking number of adults.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be greater than or equal to: 1
children	Integer	Read/Write	Inquiry's booking number of children.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be greater than or equal to: 0
country_code	String	Read/Write	Inquiry's client country code, list of codes is available at wikipedia.	Required if `phone` present, must be one on country codes enum
email	String	Read/Write	Inquiry's client email.	Required, must be of email format
firstname	String	Read/Write	Inquiry's client firstname.	Required, Maximum length: 50
lastname	String	Read/Write	Inquiry's client lastname.	Required, Maximum length: 99
message	String	Read/Write	Inquiry's message.	Maximum length: 500
phone	String	Read/Write	Inquiry's client phone number.	Must be of a phone number format
locked	String	Read/Write	Inquiry's locked status.
accept_privacy_policy	Boolean	Write (create-only)	Confirm that the Privacy Policy has been accepted (check Accounts for more details)
created_at	Time	Read	Inquiry's create time.
updated_at	Time	Read	Inquiry's update time.
start_at	Time	Read/Write	Inquiry's booking start time.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be in the future, must be before `end_at`
end_at	Time	Read/Write	Inquiry's booking end time.	Conditionally required (depending on the config on the Account-level, it's highly recommended to treat it as required), must be in the future, must be after `start_at`

List inquiries

Based on the OAuth token scopes bookings listing will be limited to a certain range.

Scope	Read Permissions
`:inquiries_write_owned`	Display only inquiries created by application making the request
`:inquiries_read`	Display all inquiries
`:inquiries_write`	Display all inquiries

Returns a list of all inquiries for current account(s).

GET /inquiries

OAuth Scopes:
inquiries_read / inquiries_write / inquiries_write_owned

response.json
{
  "links": {
    "inquiries.rental": "https://www.bookingsync.com/api/v3/rentals/{inquiries.rental}",
    "inquiries.source": "https://www.bookingsync.com/api/v3/sources/{inquiries.source}",
    "inquiries.booking": "https://www.bookingsync.com/api/v3/bookings/{inquiries.booking}"
  },
  "inquiries": [
    {
      "links": {
        "booking": null,
        "rental": 2,
        "source": null
      },
      "id": 1,
      "firstname": "John",
      "lastname": "Smith",
      "email": "john@example.com",
      "country_code": "GB",
      "phone": 7273647616,
      "start_at": "2025-04-21T17:52:11Z",
      "end_at": "2025-04-28T17:52:11Z",
      "adults": 4,
      "children": 2,
      "message": "Important message",
      "locked": null,
      "created_at": "2025-03-31T17:52:11.267Z",
      "updated_at": "2025-04-07T17:52:11.267Z"
    }
  ]
}

Get a single inquiry

Returns a single inquiry identified by ID.

GET /inquiries/:inquiry_id

OAuth Scopes:
inquiries_read / inquiries_write / inquiries_write_owned

response.json
{
  "links": {
    "inquiries.rental": "https://www.bookingsync.com/api/v3/rentals/{inquiries.rental}",
    "inquiries.source": "https://www.bookingsync.com/api/v3/sources/{inquiries.source}",
    "inquiries.booking": "https://www.bookingsync.com/api/v3/bookings/{inquiries.booking}"
  },
  "inquiries": [
    {
      "links": {
        "booking": null,
        "rental": 2,
        "source": null
      },
      "id": 1,
      "firstname": "John",
      "lastname": "Smith",
      "email": "john@example.com",
      "country_code": "GB",
      "phone": 7273647616,
      "start_at": "2025-04-21T17:52:11Z",
      "end_at": "2025-04-28T17:52:11Z",
      "adults": 4,
      "children": 2,
      "message": "Important message",
      "locked": null,
      "created_at": "2025-03-31T17:52:11.268Z",
      "updated_at": "2025-04-07T17:52:11.268Z"
    }
  ]
}

Create a new inquiry

Creates an inquiry for given rental.

POST /rentals/:rental_id/inquiries

OAuth Scopes:
inquiries_write / inquiries_write_owned

request.json
{
  "inquiries": [
    {
      "firstname": "John",
      "lastname": "Smith",
      "email": "john@example.com",
      "start_at": "2025-04-21T17:52:11Z",
      "end_at": "2025-04-28T17:52:11Z",
      "country_code": "GB",
      "phone": 7273647616,
      "adults": 4,
      "children": 2,
      "message": "Important message"
    }
  ]
}

response.json
{
  "links": {
    "inquiries.rental": "https://www.bookingsync.com/api/v3/rentals/{inquiries.rental}",
    "inquiries.source": "https://www.bookingsync.com/api/v3/sources/{inquiries.source}",
    "inquiries.booking": "https://www.bookingsync.com/api/v3/bookings/{inquiries.booking}"
  },
  "inquiries": [
    {
      "links": {
        "booking": null,
        "rental": 2,
        "source": null
      },
      "id": 1,
      "firstname": "John",
      "lastname": "Smith",
      "email": "john@example.com",
      "country_code": "GB",
      "phone": 7273647616,
      "start_at": "2025-04-21T17:52:11Z",
      "end_at": "2025-04-28T17:52:11Z",
      "adults": 4,
      "children": 2,
      "message": "Important message",
      "locked": null,
      "created_at": "2025-03-31T17:52:11.270Z",
      "updated_at": "2025-04-07T17:52:11.270Z"
    }
  ]
}

Update a inquiry

Returns an updated inquiry identified by ID.

PUT /inquiries/:id

OAuth Scopes:
inquiries_write / inquiries_write_owned

request.json
{
  "inquiries": [
    {
      "firstname": "John",
      "lastname": "Smith",
      "email": "john@example.com",
      "start_at": "2025-04-21T17:52:11Z",
      "end_at": "2025-04-28T17:52:11Z",
      "country_code": "GB",
      "phone": 7273647616,
      "adults": 4,
      "children": 2,
      "message": "Important message",
      "rental_id": 3
    }
  ]
}

response.json
{
  "links": {
    "inquiries.rental": "https://www.bookingsync.com/api/v3/rentals/{inquiries.rental}",
    "inquiries.source": "https://www.bookingsync.com/api/v3/sources/{inquiries.source}",
    "inquiries.booking": "https://www.bookingsync.com/api/v3/bookings/{inquiries.booking}"
  },
  "inquiries": [
    {
      "links": {
        "booking": null,
        "rental": 2,
        "source": null
      },
      "id": 1,
      "firstname": "John",
      "lastname": "Smith",
      "email": "john@example.com",
      "country_code": "GB",
      "phone": 7273647616,
      "start_at": "2025-04-21T17:52:11Z",
      "end_at": "2025-04-28T17:52:11Z",
      "adults": 4,
      "children": 2,
      "message": "Important message",
      "locked": null,
      "created_at": "2025-03-31T17:52:11.272Z",
      "updated_at": "2025-04-07T17:52:11.272Z"
    }
  ]
}

Overview​

Parameters​

List inquiries​

Get a single inquiry​

Create a new inquiry​

Update a inquiry​